Service & Support

Whether you’re in need of technical support, general information, or spare parts, Panther Industries’ technicians are here to assist

to request an RMA number, please click here

Our dedicated and reliable team of account managers and service/support technicians are closer to you to provide unsurpassed service and support. We leverage our expanded resources to bring you broader coverage with personalized attention not found in others within our industry. Our Labeling and Coding service technicians are graduates of the PMMI Certified Trainer Program to ensure you always receive the most professional and thorough level of service and support possible – every time.

Before You Call or Email, Have Your System’s Serial Number Ready

By providing the serial number for your Panther labeling automation system at the onset of your inquiry with us, we can immediately identify the exact system you are referencing and provide you with a solution or recommended parts quickly.

Click here for instructions on How to Find Your Serial Number


Please see Additional Parts & Service Resources below for more information:

• RMA Request
• Product Manuals & Support

• Recommended Spare Parts

• Print Engine Support

• Air Assist Support

• Host Interfacing Information

Contact Parts & Service

Field Service Contact:

Nikki Holmes - Service Project Manager
Phone: 720-467-9201
Nikki.Holmes@ProMachBuilt.com

Service Department:

Phone: 303-703-9876 ext.120
Toll-Free: 800-530-6018 ext.120
Panther.Service@ProMachBuilt.com

Parts Ordering:

Phone: 303-703-9876 ext.175
Toll-Free: 800-530-6018 ext.175
Panther.Parts@ProMachBuilt.com